Refund policy

Returns

You may request a return within 30 calendar days after you receive your order. For voluntary returns, items must be unused and in their original condition. Contact us before sending an item so we can provide return instructions and a free return label.

Return costs

Returns are free. We provide a prepaid return shipping label and do not charge restocking or return handling fees.

How to start a return

Email info@milsteadhardwareweldingsupply.com or call +1 (806) 293-3689 with your order details. Return address: Milstead Hardware & Welding Supply, 210 N Date, Plainview, TX 79072, United States. Please contact us for instructions before sending your return.

Damaged, defective or incorrect items

Contact us if an item arrives damaged, defective or incorrect. We will arrange the return at no cost and address the issue in accordance with applicable law.

Refunds

We will issue your refund to the original payment method within 10 calendar days after we receive your return or proof that you sent it back. Your bank or payment provider may take additional time to post the refund. This policy does not limit your rights under applicable law.